Privacy Policy

Effective Date: July 10, 2025

This Privacy Policy explains how Pawzaa ("we", "our", or "the Site") collects, uses, and shares your personal information when you visit or make a purchase from our website.

 

1. Information We Collect

 

  • Device Information: We automatically collect technical details such as your browser type, IP address, time zone, and browsing behavior to help us optimize your experience.
  • Order Information: When you place an order, we collect your name, shipping and billing addresses, payment details (handled securely), email, and phone number.
  • Support Inquiries: If you reach out to us, we may collect relevant details to assist with your request.

 

2. How We Use Your Information

 

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates

  • Respond to customer service requests

  • Improve website functionality and user experience

  • Detect and prevent fraud

We may also use information for limited marketing, where permitted by law.

 

3. Sharing Your Information

 

Your information is shared only with trusted service providers such as:

  • Shopify (our online store platform)

  • Payment processors

  • Shipping and logistics companies

  • Analytics and marketing tools

We never sell or rent your personal data.

 

4. Data Retention

 

We retain your information as long as necessary for order fulfillment and legal obligations. You may request data deletion by contacting us.

 

5. Your Rights

 

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

Contact us at officialpawzaa@gmail.com for any requests.

 

6. Cookies

 

We use cookies to personalize your experience and analyze site traffic. You can manage your cookie settings through your browser.

 

7. Security

 

We take reasonable steps to protect your information, but please note that no system can be guaranteed 100% secure.

 

8. Changes to This Policy

 

This policy may be updated from time to time. Changes will be posted on this page with an updated effective date.